Management fees
What we charge, and what nobody adds on top.
One percentage of what your property earns. VAT included. No set-up fee, no minimum monthly charge, nothing invoiced at the end of the month.
Our rates
Commit for longer, pay less.
The rate is a percentage of what your property earns, and the term is your choice. Every rate below is the rate. There is no VAT to add.
3 month term
20%
Rolling and flexible. The shortest commitment we offer, for landlords who want to try short letting before they settle on it.
6 month term
18%
A full season either side of a peak. Enough time to see how the property actually performs across changing demand.
Best rate
12 month term
15%
A full year, every season, and our lowest rate. This is where most of our landlords sit once they have seen the numbers.
All rates are inclusive of VAT and are charged on what the property earns. Correct as of September 2026.
Read the small print elsewhere
A headline rate is not a price.
Short-let management is quoted in a way that makes comparison difficult. Before you compare our number against anyone else's, check these four things, because they are where the difference usually hides.
| The question to ask | Commonly the answer | With TORR |
|---|---|---|
| Is VAT on top? | Usually yes. A rate quoted plus VAT is a fifth higher than it looks. | No. The rate you see is the rate you pay. |
| Is there a set-up or onboarding fee? | Often, and frequently not published. It can run to thousands. | No onboarding fee. The one up-front cost is the professional photography, arranged by us and quoted before it is booked. |
| Is there a minimum monthly charge? | Sometimes, payable even in a month the property earns little. | None. A quiet month costs you a smaller fee, not a fixed one. |
| What is billed separately afterwards? | Cleaning, linen, restocking and call-outs are common extras. | Nothing. Everything below is in the percentage, month after month. |
In the percentage
Everything here, for the one rate.
Outside the percentage
Three things we will not pretend are free.
The professional photography
Every property we take on is photographed professionally, and that cost is yours rather than ours. We arrange the photographer and bill it on, quoted before anything is booked, so you know the figure in advance and there is no mark-up buried in your first statement.
We are not going to pretend this is optional, because it is the single biggest lever on what a property earns. The nightly rate a listing can hold is set by the first three photographs more than by anything else we do afterwards. More on why that is.
Staging, if your property needs it
An optional service, quoted per property and itemised before anything is ordered. Plenty of landlords never need it. If yours is already at the right standard we will tell you so rather than sell you furniture. More on staging.
The property's running costs
On a short let the utilities, council tax and broadband sit with you rather than a tenant. That is a genuine difference from a standard tenancy and we build it into the numbers we show you, rather than leaving you to find it later.
Fee questions, answered
What landlords ask about the rate.
What is the fee actually charged on?
What the property earns. If the property has a quiet month, the fee is smaller that month. We do well when you do well, and there is no fixed charge underneath it protecting us from a bad month you are carrying.
Is VAT added to these rates?
No. 15, 18 and 20 percent are the rates you pay. Be careful comparing them against anyone quoting "plus VAT", because a rate of 14 percent plus VAT is 16.8 percent, which is higher than our 12 month rate.
What happens at the end of the term?
It continues on the same terms unless you tell us otherwise. You are not automatically locked into another fixed period, and you can move to a longer term and a lower rate at any point.
Is there anything to pay to get started?
One thing: the professional photography. Every property we take on is photographed properly, we arrange it, and the cost is billed on to you at what it costs us, quoted before it is booked. There is no onboarding or set-up fee on top of it.
Listing creation, copywriting, distribution and getting the property live are all part of the management service and cost you nothing. Staging is the only other thing ever quoted separately, and only if your property needs it and you want it.
Which rate will I be on?
Whichever term you choose. It is your decision rather than something we assign you, and we will tell you plainly on the call what the difference works out at in pounds for your property.
What could yours earn?
Tell us about the property.
Send us the basics and our team will call you shortly to go through your figures: what comparable properties in your postcode are achieving, what yours would realistically earn across a year, what it costs to run and what would land in your account each month.
No charge, no obligation, and a straight answer if the numbers do not work.
Thanks, that is everything we need.
Our team will call you shortly to go through your figures. If you would rather talk now, message us on WhatsApp on 020 8064 3014.